It is the mission of Cupcake Castles Travel Company & its Independent Contractors, to provide exceptional, personal, over-the-top experience while working with clients. The Golden Rule is alive & well in the culture of the company & in the interactions with our clients & everyone with whom we come in contact: the team of CCTC Agents, clients, industry colleagues & Supplier Partners.

We treat others with the utmost respect, will never forget where we started or where we came from & lead by example. We choose our words wisely & think before we speak or interact. We are leaders in the industry & are highly respected by our peers, industry partners & superiors, alike. We strive to put our best foot forward in everything we do & stand on the principles of integrity & honest ways of doing business.  

We strive for 100% positive feedback after every vacation is completed - whatever it takes to add that "sprinkled with magic" feeling to every client's interaction with our Travel Advisors. 

Our jobs leave us feeling blessed & drive us to be lifelong learners. We are open to new ways of thinking & stepping out of our comfort zone to accomplish our goals. We don't make excuses & are self-motivated to succeed. 

Cupcake Castles Travel Company is a travel agency that specializes in Disney vacations and travel planning. As an agent of this agency, you agree to be a representative of the brand and will operate with the utmost professionalism and service.  As a Magical Memory Maker™  with CCTC, it is expected that nothing less than the best customer service will be provided to your clients.  Excellent customer service is led with a smile and carries the motto that “the client is always right.” This may not always be the case but the client must never be made to feel as if they are wrong.  It is your job to make sure the client is happy 100% of the time.  Sometimes this may seem impossible - I just ask that you give it your best, at all times.