Your Career Path

Why Us

Why We’re Different from Most Disney-Centric Travel Agencies

Through our Coaching Programs, we outline a career path for you right from the start. Instead of guessing, we help you build your foundation, paint the picture of what success means to you, and guide you to achieve it.

We believe that every agent should have a sense of ownership and autonomy when it comes to their business. That’s why we’ve developed a clear path to business profitability for you—from day one!

Commission Structure & Growth Opportunities

Starting Commission: Each agent begins with a 60/40 commission split.
Accelerated Growth: Work your way up to earning 90% of your commission!
Experienced Agents: If you’re an experienced agent selling at least $1 million annually, please let us know for tailored commission structures.

Full details regarding commission splits and thresholds will be disclosed once you've been offered a seat at our agency.

Exclusive D-School Program

Applicants who choose to participate in and fully complete our exclusive D-School Program will receive an accelerated commission bump to 70/30 on your bookings made upon completion of the program (13 weeks).

Terms and conditions apply.

We aim to set you up for success by providing the guidance, support, and resources you need to thrive.

Your Support

🫱🏼‍🫲🏽 Relationships

Relationship Building: At the heart of our industry are strong relationships. We have a dedicated full-time staff member focused on building and maintaining relationships with our Preferred Partners.
Enhanced Benefits: Through our Preferred Partner Program, we offer increased commissions, exclusive incentives, and agent rewards - all meticulously integrated into our vision.
Marketing Support: Benefit from dedicated marketing assets, turnkey marketing initiatives, and direct connections to our BDM partners, ensuring you have everything needed to drive business to your inbox.

Kyle Yarbrough

New Agent Training + Marketing Assistant

🌱 New Agent Support

Comprehensive Team Assistance: Gain access to a fully trained, experienced, and knowledgeable staff specializing in:
- - Staff development
  - Sales and marketing strategies
  - Client care
  - Mindset coaching
Expert Guidance: Just like our vacation planning process and coaching strategies, we are experts in our fields. We help new agents navigate the intricacies of this career and passion, eliminating overwhelm and setting you up for success from day one.
Direct Access to Leadership: Enjoy direct access to the Owner and our internal Agent Success Team, who provide vast industry-specific knowledge on products and sales techniques.

Tiffany PearceNew Agent Mentor + Back Office Support

👩🏼‍🏫 New Agent Mentor

Open Office Hours: Available to address specific needs and questions.
Experienced Guidance: Learn from an experienced travel advisor and seasoned traveler who can guide you in various aspects of running a successful travel business.
Profitability Focus: Receive guidance on steering new agents toward the most profitable options to enhance your bottom line.
Continuous Back Office Support: Benefit from a dedicated team that provides ongoing assistance and support for your evolving agent needs.

Agency Resources

📈 Ongoing Access to Agency Branded Marketing Assets

Comprehensive Brand Resources: Access overall brand and company marketing assets.
Personalized Digital Presence: Get personalized website hosting equipped with a tailored Quote Request Form.
Customizable Marketing Templates: Utilize custom Canva templates designed for your marketing efforts across various social media platforms.
Strategic Planning Tools: Benefit from digital marketing planning tools to streamline your campaigns.
Collaborative Marketing Calls: Participate in monthly group marketing calls for shared insights and strategies.
Lead Generation Programs: Leverage award-winning programs designed to generate high-quality leads.
Social Media Support: Receive assistance with Facebook admin tasks to enhance your online presence.

Kyle Yarbrough

New Agent Training + Marketing Assistant

Marketing Assistance

Updated Communications & Assets: Stay equipped with the latest communications, assets, and various agency marketing materials.
Consistent Internal Communications: Benefit from ongoing internal updates to keep you informed and energized.
Weekly Coffee Chats: Join our weekly Coffee Chats to stay updated on current happenings and available resources that can help grow your business.

Megan Wills

Finance Director

Finance Support

Timely Commission Payments: Receive bi-weekly payments of commissions via direct deposit, ensuring a reliable income stream.
Commission Research Assistance: Get support with commission research to help you understand and maximize your earnings.
Financial Guidance: Access expert advice on financial management tailored to the travel industry.
Expense Tracking Tools: Utilize tools and resources to keep track of your business expenses effortlessly.
Profitability Analysis: Benefit from regular profitability analysis to help you make informed decisions to grow your business.

Client Profile System

Custom-built, branded CRM

Technology

Client Profile System: Access our custom-built Client Profile System for only $35/month, billed each month.
- - Itinerary Builder: Easily create detailed itineraries to enhance your clients’ travel experiences.
  - Proposal Builder: Design professional proposals to present travel options attractively.
  - Quote Requests: Manage incoming quote requests with tracking and follow-up features to increase conversion rates.
  - Live Sales Reporting: Monitor your sales performance in real-time to make informed business decisions.
  - Live Commission Tracking: Keep track of your commissions as they are earned with live updates.
  - Automated Email Capabilities: Automate your email communications to save time and stay connected with clients.

- - Google Calendar Sync: Synchronize important dates and appointments with your Google Calendar.
  - Bulk Email Feature: Send bulk emails efficiently to multiple clients or prospects.
  - Task Tracker: Stay organized with a task tracker to manage your daily and long-term activities.
  - Agent Connect: Gain access to "Agent Connect," a customized company intranet packed with endless resources at your fingertips.
  - Company Voicemail Line: Utilize a dedicated company voicemail line with forwarded email voicemail messages for efficient communication.
  - Personalized Website Hosting: Benefit from personalized website hosting to strengthen your online presence.
  - Business Professional Liability Insurance: Enjoy coverage with our business professional liability insurance to protect your practice.

Partnerships

Travel Leaders Network

Access

Extensive Supplier Network: Access over 120 suppliers covering cruise, tour, air, car, rail, insurance, and more.
Comprehensive Partner List: Leverage the most comprehensive list of partners in the travel agency sector.
Diverse Travel Styles: Cater to all travel styles including luxury, business, adventure, and more.
SELECT Hotels & Resorts: Offer clients prestigious stays with our SELECT Hotels & Resorts program.
SELECT Villas: Provide exclusive villa options for a personalized travel experience.
Worldwide Hotel Program: Connect with top hotels worldwide to offer unparalleled options.
Enhanced Commissions: Benefit from enhanced commissions to maximize your earnings.
Cruise Space Program: Take advantage of bonus and exclusive amenities through the Cruise Space Program.
Distinctive Voyages: Elevate client experiences with the luxury cruise amenities available through the Distinctive Voyages program.
SELECT Hotels Collection: Choose from over 1,500 elite properties in the SELECT hotels collection.
In-Country Partner (DMC) Network: Utilize our network of Destination Management Companies for custom travel solutions.

Award-Winning Lead Generation Program

Access to a multi-faceted approach to loyalty marketing—sending more than 400 fully customized direct mail and emails, eight sleek magazines, and several targeted publications promoting exclusive offers and bonus amenity packages—keeps your good name in front of clients all year long and inspires them to rely on your services. For maximum effect, our promotions are often packaged around a theme, such as Luxury, Honeymoon & Destination Wedding, and more.

🖥️ Ongoing Training and Professional Development

Learning Module System: Access a robust Learning Module System that guides you through the steps of becoming a successful Travel Advisor, with frequent updates to stay current.
Agency Learning Trips: Participate in agency-sponsored learning trips for hands-on experience and destination knowledge.
Continuous Professional Development: Engage in regular professional development sessions with our Business Development Managers through in-person meetings, conference calls, and webinars.
Certification Programs: Enroll in certification programs that allow you to specialize in areas of interest, enhancing your expertise and marketability.
TAKE YOUR PROFESSIONALISM TO THE NEXT LEVEL
Discover new ways to grow through a wealth of in person and online training and development opportunities, including detailed program tutorials to get you started.

NETWORK & CONNECT @ EDGE
- Each year, Travel Leaders Network’s members unite under one roof to collectively focus on the core issues that give them a unique advantage, including:
  - - EDUCATION – Stay ahead of game-changing topics and dive deep into our programs at more than a hundred classes.
    - DISCOVER – Gain key insights from our leadership team and other industry luminaries.
    - GATHER – Network with fellow members and supplier partners during daily sales and social events.
    - EVOLVE – Access the tools, programs and support you need to professionally grow as a modern travel professional.

This is where you should be to gain a competitive EDGE in the marketplace, the kind only Travel Leaders Network can provide.

🧁 Community

Heart-Centered & Team-Oriented: Join a community of professional, heart-centered, team-oriented entrepreneurs who work collaboratively to foster your success.
Niche Identification: Receive guidance on carving out your niche and identifying your ideal client.
Client Engagement: Learn effective strategies for engaging with your ideal clients on social media and locally through networking.
Specialization Focus: Understand the importance of specialization and the benefits of not trying to be "everything to everyone."
Supportive Online Community: Participate in our highly engaged and helpful private Facebook Forum.
Dedicated to Your Success: We genuinely care and are committed to seeing you thrive in your travel business.

✨ Agent Perks and Incentives

Bi-Weekly Commission Payouts: Enjoy reliable bi-weekly commission payouts.
Booking Contests & Incentives: Participate in agent booking contests and exclusive incentives to boost your earnings.
Unique Marketing Initiatives: Benefit from innovative marketing initiatives designed to drive business growth.
Vendor Relations Support: Access dedicated Vendor Relations staff who cultivate strong supplier relationships and develop unique growth plans.
Comprehensive Training: Engage in training sessions, webinars, and receive unlimited support to enhance your skills.
24/7 Sales Support: Utilize 24/7 support ticket access to our Sales Support Desk for any assistance you need.
Turnkey Marketing: Utilize turnkey marketing solutions and custom-made content to simplify your promotional efforts.

📈 Career Opportunity

Competitive Commission Splits: We offer attractive and competitive commission splits, starting at 60/40 and going all the way up to 90/10, based on your performance and experience.
Personalized Growth Plans: Collaborate with our team to develop a personalized growth plan tailored to your career goals and expertise.
Experienced Agent Options: Experienced agents are encouraged to inquire about tailored commission structures and additional benefits designed to recognize and reward your expertise.
Professional Development: Take advantage of continuous professional development opportunities, including training, webinars, and mentorship, to advance your career.
Supportive Environment: Thrive in a supportive environment that values your contributions, provides the tools you need to succeed, and celebrates your achievements.
Networking Opportunities: Connect with industry leaders and peers through exclusive networking events, fostering professional relationships and expanding your horizons.
Recognition Programs: Participate in our recognition programs that celebrate top performers and offer rewards for outstanding achievements.

🛂 Professional Industry Affiliations

American Society of Travel Advisors (ASTA): Proud member of ASTA, representing travelers and travel advisors alike.
Cruise Lines International Association (CLIA): Affiliated with CLIA, providing extensive resources and credibility in the cruise industry.
International Airlines Travel Agent Network (IATAN): Recognized by IATAN, ensuring our credibility and fostering opportunities within the airline sector.
Better Business Bureau: A+ rating with the Better Business Bureau of New Orleans, reflecting our commitment to business ethics and customer satisfaction.
Travel Leaders Network: Affiliate agency with Travel Leaders Network, the largest travel consortia in North America, offering unmatched resources and support.

🏆 Part of an Award-Winning Agency

Authorized Disney Vacation Planner: Cupcake Castles Travel Company proudly has held the designation of Platinum Authorized Disney Vacation Planner Agency for six years, earning top-tier commission rates with Disney Cruise Line. This prestigious title highlights our exceptional expertise and service in planning magical Disney vacations. CCTC is currently a Gold Level Agency.
Platinum U-Preferred Agency with Universal Orlando Resort: We are a Platinum U-Preferred Agency with Universal Orlando Resort, earning top-tier commission rates. This recognition showcases our strong partnership and excellence in creating memorable experiences at Universal Orlando.
Platinum FunnelUp Program Member with Carnival Cruise Line: As a Platinum FunnelUp Program Member with Carnival Cruise Line, we benefit from top-tier commission rates and exclusive perks. This status underscores our dedication to providing unparalleled cruise experiences for our clients.
Industry Sales Awards: Our agency has been honored with numerous industry sales awards, reflecting our outstanding sales performance and dedication to excellence in the travel industry.
Top-Tier Commission with Preferred Suppliers: Benefit from our top-tier commission agreements with preferred suppliers, ensuring you receive the best possible rates and incentives in the industry.
Customized Training Opportunities: Leverage our award-winning status to access specialized training and resources provided by our esteemed partners like Disney and Universal to enhance your knowledge and skills.
Exclusive Access & Perks: Enjoy exclusive access to promotional events, FAM trips, and early booking opportunities, helping you provide unparalleled service to your clients.
Reputation for Excellence: Join an agency renowned for its commitment to quality, client satisfaction, and industry leadership.

📄 Business Essentials

On top of all the previously outlined differentiators, our $249 annual admin fee covers the cost of your coverage under our insurance policy, plus much, much more:

Website Hosting: Enjoy professional and secure website hosting.
Email Hosting: Stay connected with reliable email hosting services.
Enrollment Processing: Efficient processing of enrollments and supplier enrollments on a flow basis.
Ongoing IT Support: Access to IT support for any technical issues you encounter.
End-of-Year Paperwork: Assistance with end-of-year paperwork to streamline your administrative tasks.
Shared Planning Software Seats: Utilize shared seats in our advanced planning software for enhanced efficiency.
Google Workspace Account: Benefit from a Google Workspace account to manage your work effectively.
Personalized Support: Scheduled 1:1 meetings with the Owner and Sales Training Staff for personalized guidance and support.
Marketing & Back-Office Newsletters: Receive bi-weekly and monthly newsletters with marketing tips and back-office updates.
Agency Meetings: Participate in agency meetings to stay informed and connected with the team.
D-School Program Waiver: Agents who opt into our D-School Program will have the $249 annual admin fee waived for the first contract year, providing a head start without additional costs.

👩🏼‍💻 Admin Support and Assistance

Dedicated Full-time Staff Member: Benefit from a full-time staff member dedicated to assisting with any back-office needs and administrative issues.
Efficient Task Management: Receive help with managing day-to-day administrative tasks to keep your operations running smoothly.
Booking & Itinerary Assistance: Get support with booking processes and itinerary management to ensure seamless travel planning for your clients.
Documentation Handling: Assistance with necessary documentation, ensuring accuracy and compliance with industry standards.
Resource Management: Help with organizing and managing resources, including training materials and marketing assets.
Problem Resolution: Quick and efficient resolution of any administrative issues that arise, minimizing disruptions to your business operations.

Your Business, Your Options

Fast Track to Success

📈 Do you want to jump-start your results & start earning commissions faster?

Our Fast Track to Success Program includes our exclusive coaching program, D-School. It is packed with guided instruction and provides the necessary tools for you to succeed as a travel professional.

This industry can be overwhelmingly large and complex. We have made it our mission to develop programs that allow you to see the forest through the trees. We’ve been there, done that, and are here to provide that extra layer of support and guidance you need to be the best you can be!

Personalized Coaching: Gain access to tailored coaching to help you navigate the complexities of the travel industry.
Comprehensive Training: Benefit from guided instruction covering all aspects of running a successful travel business.
Practical Tools: Utilize essential tools designed to enhance your productivity and efficiency.

Read our D-School Testimonials from agents who have gone through our program. On average, we place 98% of our new agents through the program each year.

Accelerated Earnings: If you participate in and complete our initial D-School Program, you are eligible for an accelerated commission bump to 70/30!

*Terms and conditions apply.

*Full completion is defined as:

Attending (via Google Meet/phone) your welcome call, midpoint call and wrap-up call
Completing all training, as scaffolded in D-School
Completing all Activities, Facebook Lives, and E-zines, coached throughout the program

Add-On Option: D-School Coaching Program

12-Month Mentorship with Individualized Coaching

- Comprehensive Coaching: Start off on the right foot with 12 months of individualized, guided coaching.
- Structured Learning: Engage in 13 weeks of guided instruction followed by 9 months of continued mentorship to ensure your ongoing success.
- Personalized Support: Benefit from twice-weekly office hours for individual coaching and assistance, providing the support you need when you need it.
- Affordable Investment: Join the program for a one-time fee of $1299 or choose the flexible option of 3 payments of $475.

Our D-School Program is designed to propel your results by at least 12 months, teaching you how to be a travel professional the right way, from the start. This program cuts through the overwhelm of your day-to-day training, offering a clear and concise instructional environment to enable you to launch your travel business successfully.

Purpose-Driven Training:

Niche Development: Receive guidance on digging deep into your niche, helping you to identify and target your ideal clients.
Effective Marketing: Learn the necessary steps to create a clear marketing message and deliver it to your target audience.
Visibility Strategy: Develop strategies to increase your visibility, ensuring people can find you and understand how you can help them.

Electing to become a Travel Professional is likely a brand-new profession for you. Our D-School Program teaches you how to develop a strategy to be seen, so people can find you and learn how you can help them. Without this foundation, you would simply be throwing caution to the wind, hoping your business will thrive.

Read Our Testimonials: Hear from agents who have completed our program and experienced significant growth in their travel businesses.

Ready to take the leap? Join our D-School Program and set the stage for a successful career in the travel industry!