I came to CCTC from an Agency that I was with for a little over a year. Making the switch was scary at first but only after a few days, I was so glad I made the change. Laurie and Angelina are very welcoming and kind people. They both truly care about the agents and are always ready to help with whatever anyone needs. This is not a “throw to the wolves” type of company. Before I joined CCTC I taught myself everything I knew. I did not have anyone to turn to when I needed help with a destination or needed advice in a certain situation. I was strictly on my own. I thought this was normal since this was “MY” business. The truth is if the agency cares about the success of their agents they want their agents to be knowledgeable. I have been provided with resources through D-School that I didn't even know existed. The training in D-School alone has changed my business dramatically in just over 4 months! My bookings are booming in the middle of a global pandemic and I truly believe that without the training, I have been taught this would not be my reality. D-School has already made me a better agent and I am very thankful I decided to take the course. - Courtney
D-School helped me to find my way as a travel agent! I could not imagine embarking on this business without the tools that the program provides. From the welcome call, to having tasks/homework each week really kept me focused on the steps it takes to become successful in this business. If I wanted to get ahead of myself, Angelina always grounded me and said that will be discussed in future weeks. And now looking back, I understand why the material was presented in the manner it was- it was all to build on each step and area of the travel world. It made me dig deep within myself to find what nitsch I wanted to focus on. The EZINE piece was something I have never done before and it has become easier to write them as time goes on. I agree that it gets yourself in your potential clients inbox. Everytime I have sent one out, I have had at least one person message me with questions or a quote request. It targets a different market than social media. - Casey
I am brand new to the travel industry and have learned so much from Laurie and Angelina in the short time I've been at Cupcake Castles Travel Company. Going through the D School program was a worthwhile investment for me for so many reasons. Not only did I have to learn the nuances of the travel business, but I was also given invaluable training and coaching to launch and market my business on social media, print mail, events, and relationship-building. Angelina was an excellent mentor and always there to answer my endless questions with lightning speed. She pushed me out of my comfort zone and helped me take those first scary steps to put myself out there in front of my audience. I received thorough training that gave me the confidence to speak with authority about travel destinations that I was not familiar with before. I know I couldn't have done all this in a short period of time without D School.
Laurie genuinely cares about her team and is a thoughtful, inspiring, faithful woman of God. She has fostered a company culture of mutual respect, positivity, and trust. I am so blessed to be a part of this amazing group of women! -Tina
I came to CCTC almost 2 years ago completely new to the travel planning profession. I came with a wealth of Disney knowledge and an eagerness to launch a successful and thriving travel business, but I knew that I needed a lot of guidance and training in the way of non-Disney travel, marketing, and all of the other aspects of travel planning that I didn't have knowledge of yet. D-School provided a foundation for my business by providing me with exercises and tools that I could implement into my business as I built it. I was pushed out of my comfort zone, and forced to challenge myself on a daily basis. Because of the tools, knowledge, and confidence that I gained from my completion of the D-School program, I have established a solid framework for my continually growing business, which has grown faster than I ever expected. - Jamie
There is no doubt I was "green" in the TA industry. Though I have lots of knowledge of travel from my own experiences, building a travel business is not the same at all. D-School has been a guided process that has allowed me to eat this elephant one bite at a time. The incremental approach to the travel industry and the level of accountability, guidance, encouragement, and constructive criticism have and continue to be invaluable to me. I am so grateful to Laurie and Angelina for the wealth of knowledge they are so willing and able to share. D-School is worth every penny spent multiple times over. - Kelly
Joining D-School was the best thing I could have done in order to further my business. D-School has properly taught me how to market and grow my business. Angelina is absolutely wonderful to work with. She is knowledgeable and has a highly successful business and can properly show you exactly how to grow your business by following the steps and working in D-school.
Coming from another agency and having to learn everything on my own, this program so far has helped me tremendously.
I can't wait to complete it and possibly move on to D-School+.
I am truly grateful to be working with a wonderful, knowledgeable, and successful group of ladies. - Shenee'